Our Appointment System
Before booking an appointment please check who is best placed to deal with your condition:
Many conditions can be dealt with without the need to see your GP. You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information available by clicking here or you can check out the NHS Minor Ailments Scheme.
Please try this advice before contacting the Practice.
Book Your Appointment
Contact the surgery in the following ways:
- Complete an Engage Consult online form
- Using SystmOnline
- By Downloading the NHS App
- Phoning us on 01472 691033
Please note that calls are dealt with in order of clinical priority, so the more information you give the receptionist, the better. Due to the volume of calls received, it may be late afternoon or evening before a member of our team is able to contact you.
Why we are improving access
Public satisfaction with general practice remains high, but in recent years patients have increasingly reported, through the GP Patient Survey, more difficulty in accessing services including a decline in good overall experience of making an appointment in general practice.
Evening and weekend appointments
Beacon Medical, in collaboration with several other local practices, now offers appointments in the evenings from 6.30pm - 8.00pm and at weekends 8.00am - 12noon as on all English bank holidays. This is known as extended access.
These appointments are normally held at Cromwell road PCC, Cromwell Road, DN31 2BH and will be staffed by clinicians from any one of the 4 practices who have grouped together to provide this service. Therefore, you may not be seen by someone you already know. The clinicians will have access to your full medical record and will ask you to consent to allowing them to look at it before they start the consultation.
Appointments are available for GPs, nurses and health care assistants. If you have an extended access appointment for a blood test or dressing, you will be asked to take the blood form/dressing with you - our receptionist will advise when you book.
How To Book
To book one of these appointments, please contact our reception team in the usual way and ask for an extended access appointment. Appointments must be booked in advance.
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