Join the practice
If you live within our practice area (a postal address of Cleethorpes, Grimsby, Humberston, Waltham, New Waltham or Scartho) you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so it would help if you could provide proof by way of a recent utility bill.
If you apply to register online, please allow seven days before contacting the surgery to check whether you have been accepted. If you are accepted you will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.
All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.
Medical treatment is available from the date of registration. Please contact reception for further information.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP surgeries and how to access them. You can download the guide below.
Live within boundary area?
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Named allocated GP
All practices are required to provide their patients with a named registered GP. Your allocated named GP has overall responsibility for your care and support from the practice. However, you are free to choose to see any GP at the practice (subject to their availability).
If you would like to know who your named GP is, please ask a receptionist. This information is also displayed on the top right hand side of your repeat prescription slip.
If you have a genuine concern that your allocated GP is not best placed to undertake the responsibilities assigned, then you can ask to be reallocated to a different GP.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Non English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages: