The safest and easiest way to request repeat prescriptions is by using the online service via SystmOnline.
Please ask a receptionist if you would like to register for this service.
You can obtain a repeat prescription by the following:
- By putting your repeat prescription request form (ie the green tear off slip on the reverse of your prescription) in the repeat prescribing box in reception (just before reception desk).
- By post
- By asking at the front desk
Please note - we do not take repeat prescription requests over the telephone or by fax
Please ensure that the items you require are requested clearly by ticking the appropriate box on the repeat request form, or if you do not have a repeat request form, please ensure that your name, address and the items you require are clearly indicated.
In order to process the large number of requests each day please note that 48 hours' notice is required for repeat prescription requests. The schedule for ordering and collection is:
Due to the high volume of requests received by the practice each day, you should note that you will be asked to call back if you request your prescription earlier than the times indicated above.
Patients should be aware that most pharmacies can now arrange for patients' prescriptions to be collected from the practice on their behalf. To arrange this please contact your own pharmacist directly.