To cancel your appointment, request a repeat prescription or book a routine appointment online you need to register for the service. To register you will need to produce a form of identification (ie passport or driving licence) This is due to patient confidentiality. Once the Receptionist has been provided with this she will create a username and password. PLEASE NOTE: Once you have been given your username and password you will need to wait up to an hour before you can use it. Once you have logged onto the system you can change your password to something more memorable that you will remember.
Once you have successfully registered you will no longer need to order your prescription via the previous method (e-repeats icon) on the website.
Once you have been given your username and password you can order your repeat prescription ,cancel your booked appointment and book a routine appointment via the following link:
(THIS MUST BE USED EVERY TIME YOU LOG ON)
YOU MUST USE THE ABOVE LINK EVERY TIME YOU LOG ONTO THE NEW SYSTEM. YOU MAY WISH TO PUT IT INTO YOUR FAVOURITES SO IT IS EASY TO ACCESS.
PLEASE NOTE: To cancel your booked appointment you will need to view 'future appointments' and press the cancel button. You can only cancel your booked appointment 2 hours before the appointment time to enable the Practice to allocate the appointment to someone else.